افيدوني يااخواني

انا دخلت على الموقع www.cisco.com/go/certifications/login وكتبت LAST NAME و ID REGESTRATION وبعدها ضغطت على CREATE PASSWORD ظهرت لي الرسالة الاتية:
Register now
The system was unable to locate your personal information. If you already created a password before, please go to the Welcome page and login as an existing user. Otherwise, press the Back button on your Web Browser and try again.

If you forgot your password, please click here. Otherwise, press the "Back" button on your web browser and try again.

If the information that you entered is from the first test that you have taken, it is possible it hasn't been downloaded into our system yet. Please wait up to 10 business days to allow your testing records to be downloaded.

If you are certain you entered the information correctly, and continue to have problems signing in please use our Online Support.
.. مااعرف السبب هل هناك خطأ ما.. مع العلم انو ماجاتني رسالة من سيسكو لاقبل الامتحان ولا بعده مع العلم انو امتحنت امبارح يوم 10/6/2006م.. ارجو الافاده يااخوانا