2.1- Understanding Cisco Unified Communications Manager Administration Options
2.1.1- Cisco Unified Communications Manager Administration and User Interfaces
2.1.2- Cisco Unified Communications Manager User Web Interface
2.1.3- Cisco Unified Communications Manager Administration Web Interface
2.1.4- Cisco Unified Communications Manager Serviceability Web Interface
2.1.5- Cisco Unified Communications Manager Disaster Recovery Web Interface
2.1.6- Cisco Unified Communications Manager Operating System Web Interface
2.1.7- Cisco Unified Communications Manager Administration CLI
2.2- Managing Services and Initial Configuration of Cisco Unified Communications Manager
2.2.1- Cisco Unified Communications Manager Initial Configuration
2.2.2- Cisco Unified Communications Manager Network Configuration Options
2.2.3- Cisco Unified Communications Manager NTP and DHCP Considerations
2.2.4- DNS Reliance of IP Phones
2.2.5- Cisco Unified Communications Manager Network and Feature Services
2.2.6- Cisco Unified Communications Manager Enterprise Parameters
2.2.7- Cisco Unified Communications Manager Service Parameters
2.3- Managing User Accounts in Cisco Unified Communications Manager
2.3.1- Cisco Unified Communications Manager User Accounts
2.3.2- Managing User Accounts Using the Administration GUI
2.3.3- Cisco Unified Communications Manager BAT
2.3.4- Managing User Accounts Using the Cisco Unified Communications Manager BAT
2.3.5- LDAP Overview
2.3.6- Using LDAP for User Provisioning
2.3.7- Using LDAP for User Authentication
Module 3: Single-Site On-Net Calling
3.1- Understanding Endpoints in Cisco Unified Communications Manager
3.1.1- Cisco Unified Communications Manager Endpoints
3.1.2- Cisco Unified Communications Manager Endpoint Feature Support
3.1.3- Cisco IP Phones Boot Sequence
3.1.4- H.323 Endpoint Support in Cisco Unified Communications Manager
3.1.5- SIP Third-Party IP Phone Support in Cisco Unified Communications Manager
3.2.- Configuring Cisco Catalyst Switches for Endpoints
3.2.1- Cisco LAN Switch Essentials
3.2.2- Providing Power to IP Phones
3.2.3- Configuring Cisco LAN Switches to Provide Power to IP Phones
3.2.4- Voice VLAN Support in Cisco IOS LAN Switches
3.2.5- Limiting VLANs on Trunk Ports
3.2.6- Configuring Voice VLANs in Cisco IOS LAN Switches
3.2.7- Configuring Voice VLANs in Cisco Catalyst Operating System LAN Switches
3.3.- Implementing and Hardening IP Phones
3.3.1- Examining Endpoint Configuration Tools and Elements
3.3.2- IP Phone Autoregistration
3.3.3- Configuring Autoregistration
3.3.4- Cisco Unified Communications Manager BAT and Auto-Register Phone Tool
3.3.5- Using CUCM BAT for Adding Phones to Cisco Unified Communications Manager
3.3.6- Manually Adding Phones to Cisco Unified Communications Manager
3.3.7- Hardening Cisco IP Phones
Module 4: Single-Site Off-Net Calling
4.1- Implementing MGCP Gateways in Cisco Unified Communications Manager
4.1.1- Cisco Unified Communications Manager and MGCP Gateways
4.1.2- MGCP Gateway Support in Cisco Unified Communications Manager and Cisco IOS Gateways
4.1.3- MGCP Gateway Configuration in Cisco Unified Communications Manager
4.1.4- Cisco IOS Gateway MGCP Configuration
4.2- Configuring Cisco Unified Communications Manager Call Routing Components
4.2.1- Endpoint Addressing
4.2.2- Cisco Unified Communications Manager Call Routing
4.2.3- Cisco Unified Communications Manager Digit Analysis
4.2.4- Cisco Unified Communications Manager Path Selection
4.2.5- Cisco Unified Communications Manager Path Selection Configuration
4.2.6- Special Call Routing Features
4.3- Implementing Cisco Unified Communications Manager Digit Manipulation
4.3.1- Essentials of Cisco Unified Communications Manager Digit Manipulation
4.3.2- Cisco Unified Communications Manager Digit Manipulation Flow
4.3.3- Cisco Unified Communications Manager Digit Manipulation Configuration Elements
4.3.4- Cisco Unified Communications Manager External Phone Number Mask
4.3.5- Cisco Unified Communications Manager Digit Prefix and Stripping
4.3.6- Cisco Unified Communications Manager Transformation Masks
4.3.7- Cisco Unified Communications Manager Translation Patterns
4.3.8- Cisco Unified Communications Manager Significant Digits
4.3.9- Cisco Unified Communications Manager Digit Manipulation
4.4- Implementing Calling Privileges in Cisco Unified Communications Manager
4.4.1- Calling Privileges Fundamentals
4.4.2- Partitions and Calling Search Spaces
4.4.3- Time Schedules and Time Periods
4.4.4- Understanding CMC and FAC
4.4.5- Calling Privileges Applications Overview
4.4.6- Implementing CoS
4.4.7- Implementing 911 and Vanity Numbers
4.4.8- Implementing Time of Day-Based Carrier Selection
4.4.9- Implementing PLAR
4.5- Implementing Call Coverage in Cisco Unified Communications Manager
4.5.1- Cisco Unified Communications Manager Call Coverage Features
4.5.2- Cisco Unified Communications Manager Call Forwarding, Shared Lines, and Call Pickup
4.5.3- Call Hunting Components
4.5.4- Call Hunt Options and Distribution Algorithms
4.5.5- Call Hunting Flow
4.5.6- Call Hunting Configuration
Module 5: Implementation of Media Resources, Features, and Applications
5.1- Implementing Media Resources
5.1.1- Understanding Media Resources
5.1.2- Cisco Unified Communications Manager Media Resources Support
5.1.3- Conferencing Resources
5.1.4- Conferencing Media Resource Configuration
5.1.5- Meet-Me Conference Configuration
5.1.6- MOH Essentials
5.1.7- MOH Configuration
5.1.8- Annunciator Essentials
5.1.9- Media Resources Access Control Essentials
5.1.10- Media Resource Access Control Configuration
5.2- Configuring Cisco Unified Communications Manager User Features
5.2.1- Cisco Unified Communications Manager User Features
5.2.2- Call Park and Directed Call Park
5.2.3- Call Pickup and Hold Reversion
5.2.4- Do Not Disturb, Intercom, and Cisco Call Back
5.2.5- Barge and Privacy
5.2.6- User Options Web Pages
5.2.7- Cisco IP Phone Services
5.3- Configuring Cisco Unified Presence-Enabled Speed Dials and Lists
5.3.1- Cisco Unified Presence Essentials
5.3.2- Cisco Unified Presence Support in Cisco Unified Communications Manager
5.3.3- Cisco Unified Presence Configuration
5.3.4- Cisco Unified Presence Policies
5.3.5- Cisco Unified Presence Policy Configuration
5.4- Integrating Cisco Unified Communications Manager with Voice-Mail Systems
5.4.1- Cisco Unified Communications Manager Voice-Mail Integration Essentials
5.4.2- Cisco Unified Communications Manager and Cisco Unity Integration Using SCCP
5.4.3- Cisco Unity Components
5.4.4- Cisco Unified Communications Manager Configuration for Voice-Mail Integration
5.4.5- Cisco Unified Communications Manager Phone Configuration for Voice-Mail Usage
5.4.6- Cisco Unity Configuration for Cisco Unified Communications Manager Integration
5.4.7- Cisco Unity Subscriber Configuration
5.5- Implementing Cisco Unified Video Advantage
5.5.1- Cisco Unified Video Advantage Overview
5.5.2- Cisco Unified Video Advantage Communication Flows
5.5.3- Cisco Unified Video Advantage Configuration in Cisco Unified Communications Manager
5.5.4- Cisco Unified Video Advantage Installation
5.5.5- Cisco Unified Video Advantage Verification Tools