لا سيسكو ما تدعم الproducts الي ماعليها ضمان
Can I buy SMARTnet on a product that is older than 12 months?
Cisco Terms and conditions state that cover should be purchased within the first 90 days from product purchase; however any product that is still under warranty can usually be covered, please ask
Cisco may require proof that the product is in fact in working order at the time of contract purchase. We may request a signed letter stating that the equipment is in full working order, Cisco will reserve the right to perform an inspection of the equipment, which may incur a charge.
Cisco cannot support products that have reached end of life more that two years ago.
What is Smartnet ?
Cisco SMARTnet® and SMARTnet Onsite services are designed to accelerate customer success by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS® Software.
Cisco SMARTnet support provides you rapid access to vital information and assistance when you need it, including:
Registered access to Cisco.com for online tools and technical assistance
Access to the Cisco Technical Assistance Center (TAC)
Cisco IOS Software updates
Advance Replacement of failed hardware
Cisco SMARTnet Onsite support includes all of the benefits of SMARTnet support, plus it provides your company with the added assurance of a trained field engineer who installs replacement parts at your site.
Cisco SMARTnet and SMARTnet Onsite support takes advantage of Cisco technology expertise and best practices to help ensure that your network operates efficiently and benefits from the most up-to-date software releases.
To get a custom quote or to be contacted by a Warranty Specialist, click on the links to the right.
If you know what Smartnet package you want, click the shopping icon to the right.
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