السلام عليكم ورحمة الله وبركاته
Exam-Pack 70-685: Microsoft PRO: Windows 7, Enterprise Desktop Support Technician contains:
* Series Overview
* Handling New Software Installation Issues
* Resolving Software Configuration Issues (free video!)
* Managing Software Failure Issues Part 1
* Managing Software Failure Issues Part 2
* Troubleshooting Logon Issues
* Identifying Network Connectivity Issues Part 1
* Identifying Network Connectivity Issues Part 2
* Managing Name Resolution Issues
* Administering Network Printer Issues
* Identifying Performance Issues Part 1
* Identifying Performance Issues Part 2
* Resolving Hardware Failure Issues
* Managing Wireless Connectivity Issues
* Handling Remote Access Issues
* Solving Internet Explorer Security Issues
* Resolving Issues Due to Malicious Software
* Identifying Encryption Issues
* Administering Software Update Issues
https://rapidshare.com/files/3783982...-685.part1.rar
https://rapidshare.com/files/3783982...-685.part2.rar
https://rapidshare.com/files/3783982...-685.part3.rar
https://rapidshare.com/files/3783982...-685.part4.rar
https://rapidshare.com/files/3783982...-685.part5.rar
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