مشكل يخص تثبيت بعض البرامج

[GOLDENMAN189]

السلام عليكم
اخواني لدي نظام تشغيل 7 لكن عندي مشكل في تثبيت برنامجين هما babylon و adobe photoshop cs5 فبعد بداية التثبيت فجاة تظهر شاشاة زرقاء فيها رسالة طويلة بعد ثواني تختفي ويعاد تشغيل الحاسوب مما تمكنت من قرائته بالانجليزية يخض الذاكرة علما ان جهازي جيد ذاكرته 3 جيغا كررت المحاولة عدة مرات دون جدوى ارجوكم اريد حل لهذا المشكل الذي اصبح يزعجني لانه يحرمني من التمتع بعدة برامج احبها و ربما اخرى لم اثبتها بعد .
هاهي الصورة التي تمكنت من التقاطها بصعوبة لسرعة اختفائها
https://www11.0zz0.com/2011/11/14/17/288103497.jpg
شكرا.

[Ahmed.Elsayed]

أدخل على هذا الموضوع و طبق الخطوات الموجودة به >>> https://arabhardware.net/forum/showthread.php?t=256987
ومتابع معك بأذن الله

[GOLDENMAN189]

شكرا اخي على الاهتمام
هل من مزيد من الحلول

[Ahmed.Elsayed]

أخى حمل برنامج WhoCrashed و أنسخ التقرير و ألصقه فى مشاركة جديدة بداخل الموضوع الذى أعطيتك رابط له
و قم بكتابة مواصفات جهازك بالتفصيل

[GOLDENMAN189]

السلام عليكم
1.جهازي محمول TOSHIBA SATELLITE - PROC INTEL DUAL CORE T3400 - RAM 3 GO - HARD 160 GO - OS WIN 7
2. HIJACK THIS تقرير
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:03:30, on 16/11/2011
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16869)
Boot mode: Normal


Running processes:
C:\Windows\system32\taskhost.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 9\firefox.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtblfs.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 9\plugin-container.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://search.conduit.com?SearchSou...ctid=CT2189143
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://in.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://in.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R3 - URLSearchHook: myBabylon English Toolbar - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files\myBabylon_English\tbmyBa.dll
R3 - URLSearchHook: RADIO BIZZZZZ Toolbar - {10b04692-753e-4586-a766-d773f3c39c8d} - C:\Program Files\RADIO_BIZZZZZ\tbRADI.dll
R3 - URLSearchHook: PURE ROCK RADIOBAR Toolbar - {004fc387-267f-4a09-81d5-b576e5f30430} - C:\Program Files\PURE_ROCK_RADIOBAR\prxtbPURE.dll
O2 - BHO: PURE ROCK RADIOBAR - {004fc387-267f-4a09-81d5-b576e5f30430} - C:\Program Files\PURE_ROCK_RADIOBAR\prxtbPURE.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll
O2 - BHO: RADIO BIZZZZZ Toolbar - {10b04692-753e-4586-a766-d773f3c39c8d} - C:\Program Files\RADIO_BIZZZZZ\tbRADI.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin \IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.4.8.11.dll
O2 - BHO: Softonic_France Toolbar - {4daac69c-cba7-45e2-9bc8-1044483d3352} - C:\Program Files\Softonic_France\tbSoft.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ievkbd.dll
O2 - BHO: Chit Chat for FB Toolbar - {5c98060d-dd88-4df3-930b-ee68f522f7ec} - C:\Program Files\Chit_Chat_for_FB\tbChit.dll
O2 - BHO: Softonic France FF Toolbar - {6d6b212b-2245-4898-8b16-9a11b81ff9e1} - C:\Program Files\Softonic_France_FF\tbSoft.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: myBabylon English Toolbar - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files\myBabylon_English\tbmyBa.dll
O2 - BHO: MyBabylon-English Toolbar - {ce18769b-c7fa-42d2-860d-17c4662c70ad} - C:\Program Files\MyBabylon-English\tbMyBa.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInsta nce.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Softonic_France Toolbar - {4daac69c-cba7-45e2-9bc8-1044483d3352} - C:\Program Files\Softonic_France\tbSoft.dll
O3 - Toolbar: myBabylon English Toolbar - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - C:\Program Files\myBabylon_English\tbmyBa.dll
O3 - Toolbar: Chit Chat for FB Toolbar - {5c98060d-dd88-4df3-930b-ee68f522f7ec} - C:\Program Files\Chit_Chat_for_FB\tbChit.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Softonic France FF Toolbar - {6d6b212b-2245-4898-8b16-9a11b81ff9e1} - C:\Program Files\Softonic_France_FF\tbSoft.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O3 - Toolbar: MyBabylon-English Toolbar - {ce18769b-c7fa-42d2-860d-17c4662c70ad} - C:\Program Files\MyBabylon-English\tbMyBa.dll
O3 - Toolbar: RADIO BIZZZZZ Toolbar - {10b04692-753e-4586-a766-d773f3c39c8d} - C:\Program Files\RADIO_BIZZZZZ\tbRADI.dll
O3 - Toolbar: PURE ROCK RADIOBAR Toolbar - {004fc387-267f-4a09-81d5-b576e5f30430} - C:\Program Files\PURE_ROCK_RADIOBAR\prxtbPURE.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.e xe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [SuperCopier2.exe] C:\Program Files\SuperCopier2\SuperCopier2.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SpeedBitVideoAccelerator] C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Ajouter à l'Anti-bannière - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm
O8 - Extra context menu item: Tout télécharger avec BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Télécharger avec BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: Télécharger avec IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: Télécharger tous les liens avec IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: Clavier &virtuel - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Analyse des &liens - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.4.8.11.dll/206 (file missing)
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe


--
End of file - 13106 bytes

[Ahmed.Elsayed]

لا أريد هذا التقرير أريد منك التقرير الخاص ببرنامج WhoCrashed
أدخل على هذا الموضوع لمزيد من التفاصيل >>> https://arabhardware.net/forum/showthread.php?t=256987