السلام عليكم
اي خطوة فيها مشكلة او استفسار اني حاضر للاجابة. لاتنسوا الدعاء لي :frnd"
Loss of connectivity
�� Check all cable connections.
�� Check media state for all wired and wireless network interfaces.
��Check network connectivity by pinging another computer on the network.
�� Check internetwork connectivity by pinging a com
�� Check IP address and default gateway settings.
�� Check DNS and WINS
�� Check proxy settings.
��Check security policies and authentication settings.
�� Check whether the server’s TCP/IP settings are correct
Physical layer problems
�� Is the server running?
�� Are necessary peripherals attached and running properly?
�� Are network cables properly connected?
�� Are NICs connectivity/power lights on?
�� Is recently added hardware compatible with operating system
�� Are correct drivers installed on server?
�� Are new devices causing internal BIOS conflicts on server?
Name resolution problems
�� Can you ping another system by both name and IP address?
�� Check DNS settings.
�� Check WINS settings.
�� Check HOSTS and LMHOSTS files
�� Ensure that there no absolete host files entries
Print server problems
�� Is the printing device working and are all connections secure
�� Make sure the correct printer drivers are installed.
�� Check the print spooler service to ensure that its running
�� Check to see that there is plenty of disk space on the server for spooling.
�� Check the permissions set on the printer
�� If your network is active directory domain so check group policy settings
E-mail server problems
�� Ensure that the Mail Exchange (MX) resource records in your DNS entries are correct
�� Ensure that the mail server has plenty of disk space for user mailboxes.
�� If you want your mail server to receive mail from other mail servers, ensure that your mail server is configured to enable relay.
�� Ensure that the server is configured to accept relay messages only to your own mail domains.
Terminal Services problems
�� In active directory domain, check group policy and each user account properties if users are unable to connect to the terminal server or are unexpectedly disconnected
��Ensure that Terminal Services and/or Remote Desktop are configured correctly.
�� Ensure that you have set up a Terminal services license server and that you have sufficient licenses
Dial-up/remote access server problems
�� Ensure remote access services installed and configured on the server
�� Make sure the service is started.
�� Ensure that your dial-in, PPTP, and/or L2TP ports are enabled to accept inbound remote access calls.
�� Ensure that the remote access server is configured to allow connections on the protocol (s) being used by the remote clients.
Application Programs
�� Does the application interact with networking?
�� Are all installed applications compatible wit
�� Check the event log for application errors.
�� Check the application log (Start - admin tools - even viewer) for application errors
What else could be the problem
�� Check client license and license settings
�� Check server's security settings
�� Check client computers and router to ensure the problem doesnt lie elsewhere
46 خطوة تدقق عند وجود مشاكل بالـ Servers
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