بارك الله فيكم ..
أخي الكريم Ronin ,,
انا جربت اشتري كثير من امازون عن طريق ارامكس ولكن كل مشترياتي كانت للقطع الصغيرة الي مالها وزن كثير !
لكن الان انا بشتري كيس فيه وزن 40 باوند تقريبا وهذا مصيبة لو اشحنة عن طريقة ارامكس !!
فقلت اسال اشوف اذا جربت شحن مباشر من امازون للسعودية عن طريق dhl كون احد اقربائي موظف فيها وسيكون قيمة الشحن مجانا له من الشركة ..
لكني اكتشفت بعد مراسلة امازون انهم ما يشحن دولي إلا books, music, videos, and DVDs بس !!
وهاذي نص رسالتهم لي عالبريد :
Thank you for writing to Amazon.com.
I'm sorry, but we are not able to ship the item to your location and
I do understand how disappointing it can be.
At this time, due to warranty restrictions and import/export laws,
we can ship only books, music, videos, and DVDs to most destinations
outside the U.S. We can also ship some software, electronics
accessories, kitchen and housewares, and hand tools to addresses in
France, Germany, Ireland, and the United Kingdom.
I will be sure to pass your message on to the appropriate department
in our company for consideration.
The business of our international customers is very important to us,
and we are working hard to improve the service and selection we
provide to you.
There are various restrictions on manufacturers' warranties and the
import and export of some items throughout the world that do not
apply to books, CDs, and videos. For that reason, Amazon.com can't
ship many of the products we sell outside the U.S.
Please understand that this policy is based on warranty issues,
manufacturer restrictions, and Federal law, and as such, cannot be
amended at the discretion of our Customer Service department.
Also, note that some items, such as Apparel & Accessories and other
items, are sold and shipped by registered third-party merchants.
Each merchant sets their own shipping policy. For more information,
visit this page:
https://www.amazon.com/o/tg/browse/-/537794/
Please note that some of these restricted products, such as software
and video games, are available to selected destinations from our
international partner sites:
https://www.amazon.co.uk
https://www.amazon.fr
https://www.amazon.de
https://www.amazon.ca
If you need help translating your inquiries into a particular
language, you'll find translation sites are available on the
Internet.
I hope you understand and again, please accept our apologies for any
inconvenience you may have experienced as a result of this.
I've included some more information below in case you have further
questions. If you require to contact us again regarding this issue
please send us an e-mail via this online form:
https://www.amazon.com/gp/help/contact-us/general-questions.html
Thank you for shopping at Amazon.com.
*****
CAN I ORDER FROM YOUR INTERNATIONAL PARTNER SITES?
Some of these restricted products, such as software and video games,
are available to selected destinations from our international
partner sites. You are always welcome to order from any Amazon web
site regardless of where you live. Information on our international
sites is listed here:
https://www.amazon.com/international/
*****
HOW DO I KNOW IF A SPECIFIC KITCHEN OR SOFTWARE ITEM CAN BE SHIPPED
TO MY COUNTRY?
For software, electronics accessories, kitchen and housewares, and
hand tools, if an item can be shipped to a non-U.S. destination
(currently, France, Germany, Ireland, and the United Kingdom), this
will be noted in the Shipping Information on the product detail page.
*****
WHERE DO I FIND MORE INFORMATION?
You may find these related Help pages useful:
Amazon.com Shipping Policies & Rates
https://www.amazon.com/help/shipping/
Ordering from Amazon Merchants
https://www.amazon.com/o/tg/browse/-/537794/
Please let us know if this e-mail resolved your question:
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Best regards,
Richard D.
Amazon.com Customer Service
https://www.amazon.com
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