According to our records, you are not eligible to order a welcome kit or certificate at this time. This may be because you have already placed your order or because you have not yet earned a new certification. Please note that it may take up to ten business days for your records to transfer from your test center to our database. If you would like to update an order that you have already placed, check the status of your shipment, or feel that our records are incorrect, please contact your Microsoft Regional Service Center for assistance
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