مشكلة: رسالة خطأ explorer.exe وبعدها يعلق الجهاز

[jjb]

السلام عليكم

مساكم الله بالف خير


في اليومين الاخيرين اصبحت تظهر عندي رسالة خطأ في explorer.exe

وعندما اضغط ok يعلق الجهاز واكثر الاحيان لا يعود حتى اعيد التشغيل او اسجل خروج وادخل من جديد

علما انها تظهر عند فتح المستندات او اي مجلد


هذه صورتها
واسأل الله ان اجد حلولها لديكم ولن يوفقكم ويرزقكم



وهذا تقرير الهايجاك
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:51:28, on 20/03/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Avira\Avira Premium Security Suite\sched.exe
C:\Program Files\Avira\Avira Premium Security Suite\avguard.exe
C:\Program Files\Avira\Avira Premium Security Suite\avesvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\********s and Settings\Default User\Local Settings\Temp\bsasee3y5d\IDMan.exe
C:\Program Files\REALTEK\RTL8187 Wireless LAN Utility\RtWLan.exe
C:\Program Files\Avira\Avira Premium Security Suite\avmailc.exe
C:\Program Files\Avira\Avira Premium Security Suite\AVWEBGRD.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\********s and Settings\ahmad\Desktop\Unused Desktop Shortcuts\Zyzoom_HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\pchealth\helpctr\System\panels\blank.ht m
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\pchealth\helpctr\System\panels\blank.ht m
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = local
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\********s and Settings\Default User\Local Settings\Temp\bsasee3y5d\IDMIECC.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\Avira Premium Security Suite\avgnt.exe" /min
O4 - HKLM\..\Run: [XboxStat] "c:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IDMan] C:\********s and Settings\Default User\Local Settings\Temp\bsasee3y5d\IDMan.exe /onboot
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: REALTEK RTL8187 Wireless LAN Utility.lnk = C:\Program Files\REALTEK\RTL8187 Wireless LAN Utility\RtWLan.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\bitcomet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\bitcomet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\bitcomet.exe/AddAllLink.htm
O8 - Extra context menu item: Download all links with IDM - C:\********s and Settings\Default User\Local Settings\Temp\bsasee3y5d\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\********s and Settings\Default User\Local Settings\Temp\bsasee3y5d\IEGetVL.htm
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: Download with IDM - C:\********s and Settings\Default User\Local Settings\Temp\bsasee3y5d\IEExt.htm
O8 - Extra context menu item: ت&صدير إلى Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: املأ النماذج - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra 'Tools' menuitem: ملئ النماذج - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: حفظ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra 'Tools' menuitem: حفظ النماذج - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: روبوفورم - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra 'Tools' menuitem: شريط ادوات روبوفورم - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - https://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - https://dl8-cdn-03.sun.com/s/ESD5/JS...ws-i586-jc.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - https://ax.emsisoft.com/asquared.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E20CF88F-A104-40CE-B6CE-FCCEABC65C78}: NameServer = 192.168.1.254
O23 - Service: Avira Premium Security Suite Firewall (AntiVirFirewallService) - Avira GmbH - C:\Program Files\Avira\Avira Premium Security Suite\avfwsvc.exe
O23 - Service: Avira Premium Security Suite MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\Avira Premium Security Suite\avmailc.exe
O23 - Service: Avira Premium Security Suite Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\Avira Premium Security Suite\sched.exe
O23 - Service: Avira Premium Security Suite Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\Avira Premium Security Suite\avguard.exe
O23 - Service: Avira Premium Security Suite WebGuard (antivirwebservice) - Avira GmbH - C:\Program Files\Avira\Avira Premium Security Suite\AVWEBGRD.EXE
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Avira Premium Security Suite MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\Avira Premium Security Suite\avesvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

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والسلام عليكم