CCNP Voice (Formerly known as CCVP) Certification
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ü Register Now: In a Real Cisco Lab , Designed with Cisco Routers , switches & IP Phones
Who should Attend?
Network Engineers , Perquisite: CCNA, CCNA Voice
Candidates should pass the three following exam to complete CCNP Voice certification.
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| 1. Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0) |
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| 2. Implementing Cisco Unified Communications Manager, Part 1 v8.0 (CIPT1 v8.0) |
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| 3. Implementing Cisco Unified Communications Manager, Part 2 v8.0 (CIPT2 v8.0) |
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| 4. Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) |
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| 5. Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) |
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Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)
Objectives
Uponcompleting this course, the learner will be able to meet these overall objectives:
Explain what a voice gateway is, how it works, and describe its usage, components, and features
Describe the characteristics and configuration elements of VoIP call legs
Describe how to implement IP phones using Cisco Unified Communications Manager Express
Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network
Content
Introduction to Voice Gateways
VoIP Call Legs
Cisco Unified Communications Manager Express Endpoints Implementation
Dial Plan Implementation
Gatekeeper and Cisco Unified Border Element Implementation
Quality of Service
Implementing Cisco Unified Communications Manager Part 1 (CIPT1)
Objectives
Uponcompleting this course, the learner will be able to meet these overall objectives:
Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade
Perform Cisco Unified Communications Manager initial configuration and user management
Configure Cisco Unified Communications Manager to support on-cluster calling
Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco
Unified Communications Manager deployment
Implement Cisco Unified Communications Manager media resources
Implement Cisco Unified Communications Manager features and applications
Content
· Introduction to Cisco Unified Communications Manager
· Administering Cisco Unified Communications Manager
· Single-Site On-Net Calling
· Single-Site Off-Net Calling
· Media Resources
· Implementing Media Resources in Cisco Unified Communications Manager
· Feature and Application Implementation
Implementing Cisco Unified Communications Manager Part 2 (CIPT2)
Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
Describe multisite deployment issues and solutions, and describe and configure required dial plan elements
Implement call-processing resiliency in remote sites by using Cisco Unified SRST, MGCP fallback, and Cisco
Unified Communications Manager Express in Cisco Unified SRST mode
Implement bandwidth management and CAC to prevent oversubscription of the IP WAN
Implement Device Mobility and Cisco Extension Mobility
Describe and implement CCD deployments
Content
· Multisite Deployment Implementation:
· Centralized Call-Processing Redundancy Implementation:
· Bandwidth Management and CAC Implementation:
· Implementation of Features and Applications for Multisite Deployments:
· Call Control Discovery:
· Implementing SAF and CCD
Troubleshooting Cisco Unified Communications Systems (TUC)
Objectives
· Upon completing this course, the learner will be able to meet these overall objectives:
· A systematic methodology to troubleshoot Cisco UC systems
· Knowledge of tools and reports that help isolate UC system problems
· Use troubleshooting and monitoring tools
· Troubleshoot common gateway and endpoint registration issues
· Troubleshoot CUCM availability issues
· Investigate database replication issues
· Troubleshoot LDAP integration issues
· Diagnose and resolve a call setup issue
· Examine on-premises single-site calling issues
· Troubleshoot on-net multisite calling issues
· Investigate off-net calling issues
· Troubleshoot SAF and CCD
· Diagnose and resolve device mobility, extension mobility, and unified mobility issues
· Investigate CUCM native presence issues
· Troubleshooting MOH, MTP, conferences, and transcoder issues
· Diagnose and resolve issues with RSVP agents
· Troubleshoot the quality of both voice and video streams
· Troubleshoot a globalized E.164 dial plan
Content
· UC Troubleshooting
· CUCM Troubleshooting
· Troubleshooting Call Setup Issues
· Troubleshooting SAF and CCD Issues
· Troubleshooting CUCM Features and Application Issues
· Troubleshooting Voice Quality and Media Resources Issues
Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
Objectives
· Upon completing this course, the learner will be able to meet these overall objectives:
· Integrate Cisco Unity Connection with CUCM
· Unity Connection System Settings, Schedules, and Distribution Lists
· Integrate Unity Connection with Microsoft Active Directory
· Use Cisco Unity Connection Partitions and Search Spaces
· Implement Cisco Unity Connection Call Management
· Build an Audiotext Application using the Opening Greeting, Interview, and Call Handlers
· Configure Directory Call Handlers
· Configure Cisco Unity Connection Users, Class of Service, and Roles
· Set Up Message Notification
· Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
· Integrate Cisco Unity Express with CUCM Express
· Unity Express System Settings, Schedules, and Distribution Lists
· Configure Cisco Unity Express Users and Class of Service
· Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
· Configure the Cisco Unity Express AutoAttendant
· VPIM
· Cisco Unified Presence
· Configure CUCM for CUPS Integration
· Cisco Unified Presence and How to implement Cisco Unified Personal Communicator
· Configure CUPC Clients for Presence and Desk Phone Control
· Deploy IP Phone Messenger
· Configure Unity Connection Integration with Call Manager
· Troubleshoot Cisco Unified Presence
Content
· Introduction to Voice Mail
· Cisco Unity Connection in a CUCM Environment
· Cisco Unity Express Implementation in CUCM Express Environment
· Voice Profile for Internet Mail Implementation (VPIM)
· Cisco Unified Presence Implementation
Course Information:
Schedule : 3 Days Per Week , 4 Hours per session
Location : Dokki Branch , Nasr City Branch
Instructor Profile:
The instructors are selected from the best of training professional instructors in Egypt who awarded the trust worthy certified international companies.
Computek instructors not only provide superior education but also reliable work experience in the field of giving courses
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How can I register?
Register@computekeg.com
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